Client portal

General Information and Logging In

 October 19, 2018     0 Comments

Your 'My Account' area is essentially your members area with Swish Online.

You are able to view and action the following while logged in: 

  • Check on your account status
  • Edit your My Account contact details
  • Sign up for extra services (called 'Products in 'My Account')
  • Submit support tickets, and view previous tickets
  • View your account credit balance
  • View current and previous invoices, and recurring billing dates
  • View all packages
  • Renew a package
  • Unblock your IP
  • View our knowledgebase
  • Edit credit card payment details
  • Change your domain contact details
  • View epp code / domain password for your domain name
  • Enable or disable the registrar lock on your domain name
  • Change name servers for your domain name
  • Add Alternative email accounts to your 'My Account'
  • Log into your Control Panel
  • Change your FTP / Control Panel password
  • Resend via email your 'welcome email' for your product

To log into your 'My Account' area, please go to --> Logins --> My Account

The username is the main email address on your account - if you are unsure what this is, contact us on [email protected] or 08 9467 2935, and we will infrom you of this.

If you are unsure of your My Account password, click 'Forgot My Password', and you will be able to generate a new password.

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